However, deploying an application isn’t the end of the job. In fact, it’s the beginning of a phase where you have to closely monitor the deployed application, identify errors, resolve them on time, and prevent any disruption in the services. This is where application deployment and troubleshooting skills come into play. In the Microsoft 365 environment, one such certification that validates these skills is the MS-101 Microsoft 365 Mobility and Security.
Understanding Application Deployment
Application deployment in Microsoft 365 involves making applications available to end-users or systems. This could involve complex tasks, such as setting up databases or servers, and simpler tasks like distributing files or carrying out installations. Efficient deployment ensures that applications are correctly installed with the right configurations and are available for use without any interruptions.
Monitoring Application Deployment
Monitoring application deployment is a continuous process that begins the moment an application is deployed. It involves reviewing application performance, tracking end-user interaction, verifying data security, and many more.
Microsoft 365 provides numerous tools such as Azure Monitor, Azure Application Insights, and System Center Operations Manager (SCOM), which provide real-time and granular monitoring of your deployed applications. For example, with Azure Monitor, you can set up alerts for specific metrics or log analytics, like CPU utilization or error count, to continually assess application performance.
Troubleshooting in Application Deployment
Despite careful planning and stringent validation, issues often occur post-deployment. These issues can involve aspects like installation, performance, security, data integrity, etc. Troubleshooting involves identifying these issues and resolving them appropriately.
For instance, suppose there are issues with the compatibility of the application with certain devices, you will have to identify the problematic devices, detect the causes, and rectify them. This can be carried out using the Microsoft 365 compliance center.
Tools and Techniques for Troubleshooting Application Deployment
Microsoft 365 offers many features that aid in troubleshooting application deployment issues. Here are a few key features:
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PowerShell Scripts:
You can use PowerShell scripts to automate the troubleshooting process. For example, you can design scripts to check the health status of the deployed application and inform the IT team in case of any issues.
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Microsoft 365 Admin Center:
The Microsoft 365 Admin Center provides a comprehensive overview of all services and their status, allowing IT admins to spot any potential issues with deployed applications.
The skill of monitoring and troubleshooting application deployment in a Microsoft 365 environment is not only crucial for managing an organization’s digital infrastructure but can also help aspirants enhance their strategy planning skills and problem-solving abilities.
One must keep in mind that these skills are not optional anymore but rather necessary to design, implement, and manage sophisticated cloud solutions using Microsoft 365. Therefore, if you’re aiming to become a skilled Microsoft 365 certified professional, your focus should be on mastering these techniques and strategies.
Remember, it’s not just about preventing issues, it’s also about resolving those inevitable problems quickly and efficiently. Therefore, focus on these crucial areas, monitor your applications effectively, troubleshoot problems efficiently, and ensure a seamless business flow for your organization.
Practice Test
True or False: You can only monitor and troubleshoot application deployment in Microsoft 365 using the office 365 admin center.
- True
- False
Answer: False
Explanation: While the Office 365 Admin Center is indeed a key tool, other tools like the Azure portal, PowerShell, and the Security and Compliance Center in Office 365 are also available for monitoring and troubleshooting application deployment in Microsoft
Which of the following are common tools used to monitor and troubleshoot application deployment in Microsoft 365? Select all that apply.
- A) Office 365 Admin Center
- B) Azure portal
- C) PowerShell
- D) Exchange Admin Center
Answer: A, B, C, D
Explanation: All of these are valid tools used to monitor and troubleshoot application deployment in Microsoft 365 Environment.
True or False: Microsoft Intune can be used to deploy and manage applications across devices in Microsoft
- True
- False
Answer: True
Explanation: Microsoft Intune provides management of both mobile and desktop applications, making it a valuable tool for application deployment and management in Microsoft
Select the correct statement:
- A) Only system administrators can troubleshoot application deployment.
- B) Any employee can troubleshoot application deployment.
- C) Only developers can troubleshoot application deployment.
- D) System administrators and individuals with sufficient permissions can troubleshoot application deployment.
Answer: D
Explanation: Generally, the task of troubleshooting application deployment in Microsoft 365 falls to system administrators or individuals assigned with the necessary permissions.
True or False: Azure Active Directory and Enterprise Mobility + Security (EMS) do not play any role in application deployment and management in Microsoft
- True
- False
Answer: False
Explanation: Azure Active Directory is integral for user authentication and access management for services in Microsoft 365, while EMS provides a suite of identity and access management capabilities.
Which one of the following services is not involved in the monitoring and troubleshooting of application deployment in Microsoft 365?
- A) Azure Active Directory
- B) Power BI
- C) Microsoft Intune
- D) PowerShell
Answer: B
Explanation: Power BI is primarily used for business analytics and does not directly involve in monitoring and troubleshooting of application deployment in Microsoft
Which of the following tools can facilitate error logs and auditing application deployment in MS-101 Microsoft 365 Mobility and Security?
- A) Microsoft Admin Center
- B) Microsoft 365 Security and Compliance Center
- C) SharePoint
- D) Windows Event Viewer
Answer: D
Explanation: Error logs and auditing application deployment records on specific Windows machines can be carried out using the Windows Event Viewer.
True or False: PowerShell is a legacy tool that is no longer useful for managing and troubleshooting application deployment in Microsoft
- True
- False
Answer: False
Explanation: PowerShell is an essential tool that allows administrators to automate tasks and manage Microsoft 365 services from the command line.
Which of the following is the function of the Exchange admin center in Microsoft 365?
- A) Managing remote devices
- B) Deploying business applications
- C) Email management and configuration
- D) Troubleshooting network issues
Answer: C
Explanation: The Exchange admin center in Microsoft 365 is used primarily for email management and configuration.
True or False: You cannot track email activity to troubleshoot issues with email-based applications in Microsoft
- True
- False
Answer: False
Explanation: Email actions can be tracked utilizing the audit logs in the Security and Compliance Center in Office 365, which can be used to troubleshoot issues with email-based applications.
Which tool in Microsoft 365 allows centralized app management and includes features such as mobile application management (MAM) policies?
- A) Microsoft Teams
- B) Microsoft Intune
- C) SharePoint
- D) Azure Bash Shell
Answer: B
Explanation: Microsoft Intune provides centralized app management and features like mobile application management (MAM) policies to control how your organization’s apps are used on devices.
Interview Questions
What is the first step in troubleshooting application deployment in Microsoft 365?
The first step is to verify that the application has been correctly packaged and uploaded to Windows Intune.
Which tool may we use to investigate deployment problems of Microsoft 365 apps?
We can use the Microsoft 365 Apps Admin Center, Microsoft Endpoint Manager, or the Office Deployment Tool to investigate deployment issues.
If an application fails to install during deployment, where can you find error codes that may highlight the problem?
Error codes can be found in the log files which are mainly located in %temp% and C:\Windows\Temp directories.
What purpose does the Microsoft 365 Apps health dashboard service in the admin center serve in monitoring and troubleshooting application deployment?
The Microsoft 365 Apps health dashboard provides insights about installation failures, update failures and Outlook crashes, helping to monitor and troubleshoot application deployment.
How can you monitor the status of software updates in Microsoft 365?
You can monitor the status of software updates using the Software Updates Monitoring node in the Configuration Manager console.
What should you do if an application fails to install in Microsoft Intune?
If an application fails to install in Microsoft Intune, start by checking the status messages and error codes for the deployment in the Intune portal. Then, ensure that the application has been correctly packaged and that the device receiving the deployment meets the application’s requirements.
How can you use PowerShell to troubleshoot application deployment issues in Microsoft 365?
You can use PowerShell to retrieve error codes, check deployment status, and reattempt installation.
How can you diagnose application issues for applications deployed with Azure Active Directory (Azure AD)?
You can use Azure Monitor and Azure Log Analytics for diagnosis of applications issues deployed with Azure AD.
What’s the suggested best practice to monitor user feedback for deployed applications in Microsoft 365?
UserVoice is the suggested platform to collect and track user feedback for deployed applications.
If a deployed application is not updating properly, what could be the potential cause?
If a deployed application isn’t updating, it could be caused by network issues, insufficient device storage, or the update may not be targeted to the correct set of devices.
What are the components of Microsoft 365 that can provide monitoring and diagnostic data for troubleshooting?
Some of the key components include Microsoft 365 Admin Center, Microsoft Endpoint Configuration Manager, Azure AD Connect Health, and Microsoft 365 Security & Compliance Center.
How does Microsoft Defender for Endpoint assist in application deployment troubleshooting?
Microsoft Defender for Endpoint provides endpoint detection and response (EDR) capabilities that can be utilized in investigations of anomalies and issues related to application deployment.
In Microsoft 365, where can you find identity and sign-in related logs to troubleshoot problems around application access?
You can find identity and sign-in related logs in the Azure AD sign-ins activity report to troubleshoot application access issues.
What is the function of Configuration Manager in troubleshooting application deployment?
Configuration Manager provides robust logging, monitoring, and reporting features that can be utilized to troubleshoot application deployment.
How can you handle deployment issues for Microsoft Teams in Microsoft 365?
You can use the Teams Deployment Clean tool to fix issues with Teams installation. Also, Teams Admin Center provides insight and reporting on Teams usage and issues.
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