As part of preparing for the Program Management Professional (PgMP) certification, a key aspect of program management to understand is acquiring the necessary authorization(s) and approval(s). This is often completed through stage gate reviews, where the program status is presented to governance authorities before proceeding to the next phase of the program. This procedure ensures that the program’s progress is systematically evaluated, effectively managed, and aligned with organizational strategy and objectives.
The Concept of Stage Gate Reviews
In the context of program management, stage gate reviews are crucial adaptive points wherein the project or program’s status and progress are thoroughly assessed. These reviews occur at predefined points known as gates, and it is there that the program is reviewed by key decision-makers, typically referred to as governance authorities.
The stage gate review process consists of several stages. A “gate” is the point between each stage at which decisions are made to proceed with the project, alter its direction, or stop it. It’s a pivotal decision point where the governance authority evaluates whether the performance, risks, and potential benefits are satisfactory to move to the next stage.
The Role of Governance Authorities
In a stage gate review process, the governance authority plays a critical role. As the decision makers, they hold the power to grant the necessary clearance for a project or program to proceed to the next phase. This authority can be a single high-ranking executive, a board of executives, or a committee. The effectiveness of the stage gate review largely depends on their proficiency and knowledge of organizational strategy and goals.
Presenting Program Status to the Governance Authorities
Presenting the program status to the governance authorities is a critical task in the stage gate review process. The presentation needs to provide a clear, concise, and honest picture of the program’s current situation, including its performance against objectives and milestones, risks and issues, resource usage, stakeholder engagement, and any other relevant key performance indicators (KPIs).
When presenting the program status, it is important to:
- Be clear and focused: Stick to high-level summaries and key points that highlight the program status. Avoid getting bogged down in unnecessary detail.
- Use visual aids: Charts, graphs, and infographics can provide a more compelling visualization of the program’s progress.
- Use standard templates: Consistency in reporting can make it easier for governance authorities to understand and process the information presented.
- Show managing strategies: Demonstrate how strategic alignment and risk management is maintained throughout the program.
Example of Stage Gate Review Process
Suppose a manufacturing company is launching a new product. This initiative will be considered a program as it may involve multiple projects, such as product design, production process setup, marketing, and distribution. Each of these projects will have stage gate reviews independently, but also, there will be a program-level stage gate review to see the initiative’s overall progress.
In the initial stages, the program manager might present on the concept design, market research data, projected costs, potential returns, and other key metrics to gain approval to proceed to the subsequent stage of detailed design and prototype testing. Once this phase is complete, a second stage gate review might involve presenting test results, final design, costings, marketing strategies, and more before getting approval to move to the production and marketing phase.
Throughout these reviews, the program manager should continually revisit and demonstrate the strategic alignment of the program and the anticipated benefits its delivery will bring to the organization.
Conclusion
Successfully obtaining authorizations and approvals through stage gate reviews requires solid communication skills, meticulous planning, and a robust understanding of a program’s strategic alignment. By ensuring that the program’s status is accurately presented to governance authorities, program managers can secure the necessary permissions to advance to the next phase of the program and ultimately stay on track to deliver the expected outcomes and benefits.
Practice Test
True or False: Stage gate reviews are not necessary for obtaining approvals and authorizations in a program.
- True
- False
Answer: False.
Explanation: Stage gate reviews are an integral part of program management, as they help in obtaining necessary authorizations and approvals to move on to the next phase.
Who is primarily responsible for presenting the program status to governance authorities for review?
- A. Program Manager
- B. Project Manager
- C. Quality Assurance Manager
- D. Risk Manager
Answer: A. Program Manager
Explanation: It is the duty of the Program Manager to present the program status to the governance authorities for obtaining necessary approvals.
True or False: Stage gate reviews cannot prevent risks that may emerge in future phases of the program.
- True
- False
Answer: False.
Explanation: One of the key purposes of stage gate reviews is to identify and mitigate potential risks that can affect future phases of the program.
What is the main purpose of a stage gate review?
- A. To evaluate team performance
- B. To assign new tasks
- C. To track project expenses
- D. To obtain necessary authorizations and approvals
Answer: D. To obtain necessary authorizations and approvals
Explanation: The primary purpose of a stage gate review is to seek authorizations and approvals from governance authorities to proceed to the next phase of the program.
Stage gate reviews are conducted:
- A. Only at the start of the program.
- B. At the end of the program.
- C. At each major decision point or phase-gate of the program.
- D. After every program meeting.
Answer: C. At each major decision point or phase-gate of the program.
Explanation: Stage gate reviews take place at each significant decision point in a program, this helps avoid potential future complications and assures that the program is progressing as planned.
True or False: A stage gate review can also serve as a tool for continuous improvement within a program.
- True
- False
Answer: True.
Explanation: Beyond approvals, stage gate reviews also provide critical insights and feedback that can be used to improve program execution and outcomes.
A successful stage gate review typically includes:
- A. Sign off from all stakeholders
- B. Authorization to proceed with the next phase
- C. Full program closure
- D. Both A and B
Answer: D. Both A and B
Explanation: A successful stage gate review generally encompasses stakeholder agreement and authorization to move into the next phase of the program.
In program management, governance authorities usually consist of:
- A. The program manager and the project team
- B. Internal and external stakeholders
- C. Senior management of the organization
- D. Both B and C
Answer: D. Both B and C
Explanation: Governance authorities typically include key internal and external stakeholders, as well as the organization’s top management who have the decision-making power in terms of authorizations and approvals.
True or False: The process of obtaining authorization and approval through stage gate reviews involves no documentation.
- True
- False
Answer: False.
Explanation: Stage gate reviews involve detailed documentation of program status, updates, risk analysis, etc. It serves as the basis for necessary approvals and authorizations.
Stage gate reviews are primarily intended to:
- A. Evaluate cost performance
- B. Determine whether the program should proceed to the next phase
- C. Monitor team productivity
- D. Evaluate the usefulness of the program
Answer: B. Determine whether the program should proceed to the next phase.
Explanation: While stage gate reviews might include facets like cost performance and team productivity, its primary intention is to assess whether the program is ready to move on to the next phase.
Interview Questions
What is the primary purpose of stage gate reviews in program management?
The primary purpose of stage gate reviews is to assess the progress and performance of a project against its baseline plan, and whether it is ready to proceed to the next phase.
Who are the governance authorities in program management?
Governance authorities in program management are typically the senior executives or stakeholders who have decision-making authority over the program.
When presenting the program status to governance authorities, what key aspects should be focused on?
The program status should highlight the achievement of major milestones, updates on risks and issues, financial status, and any changes to program scope, schedule, or costs.
What is the significance of obtaining authorization and approvals in program management?
Obtaining authorization and approvals ensures that there is agreement and alignment among stakeholders about the direction of the program. It also grants the necessary permissions to utilize resources and initiate activities in the next phase of the program.
What happens if a program does not pass a stage gate review?
If a program does not pass a stage gate review, it may be held at its current phase until improvements are made, or it may be cancelled, depending on the governance authorities’ decision.
What role does the Program Management Professional (PgMP) play in stage gate reviews?
The PgMP is generally responsible for preparing the program status report, presenting it to the governance authorities, answering their questions, and obtaining their approval to proceed to the next phase of the program.
What documentation is typically required for a stage gate review?
Typically, the documentation required includes a program status report, a risk and issue log, a change request log, and any relevant financial reports.
What is a baseline plan in program management?
A baseline plan in program management is the original version of the program plan, against which performance is measured.
What type of information should the program status report include?
The program status report should include information on schedule progress, cost performance, risk and issue status, quality performance, and stakeholder engagement.
If a stage gate review reveals a change in scope, what actions should the PgMP take?
If a stage gate review reveals a change in scope, the PgMP should document the change, assess its impact, and then present it to the governance authorities for approval.
Why is it important to document any changes to scope, schedule, or cost?
It is important to document any changes to ensure that all stakeholders have a clear understanding of what is happening in the program and because these changes may require additional approvals.
What are the potential consequences of failing to obtain necessary authorizations and approvals?
Failing to obtain necessary authorizations and approvals can lead to unauthorized use of resources, unsanctioned changes, scope creep, and ultimately failure to deliver the program as planned.
How can the PgMP ensure a successful stage gate review?
The PgMP can ensure a successful stage gate review by preparing thoroughly, providing accurate and detailed information, effectively communicating with the governance authorities, and being ready to address any questions or concerns.
What is the role of governance authorities in the stage gate review process?
Governance authorities review the program’s progression at each stage gate, make decisions about proceeding to the next phase, authorize changes, and provide the necessary approvals.
What techniques can be used when presenting the program status to governance authorities?
Techniques for presenting the program status can include using visual aids, clearly linking results to objectives, emphasizing risks and issues, and preparing to answer potential questions.