Describe information protection and governance options including data loss prevention (DLP) classification labels
Describe how organizations can communicate with Microsoft about product and service improvements
Describe the collaboration capabilities in Microsoft 365 including Microsoft Teams, Teams Phone, Yammer, SharePoint, and Stream
Describe the principle of explicit verification
Describe how Microsoft supports data residency to ensure regulatory compliance
Describe Compliance Manager, Compliance Scores, and the benefits that they can provide to an organization
Describe the reports available in the Microsoft 365 Admin center and other admin centers
Describe business class email and calendaring solutions with Microsoft Exchange
Describe the principle of assumed breaches
Determine service health status by using the Microsoft 365 dashboard or the tenant dashboard
Describe service level agreements (SLAs) concepts including uptime principles, service credits for refunds, SLA tiers, roles, and responsibilities
Describe the core employee experience capabilities in Microsoft Viva
Describe the principle of least privileged access
Describe how to create a support request for Microsoft 365 services
Describe the collaboration workloads of Microsoft Teams and the value that they provide
Identify differences between the Service Trust portal and Compliance Manager