Practice Test

True or False: Azure Stack Hub provides a feature to unlock a support session during troubleshooting issues.

  • True
  • False

Answer: True

Explanation: Azure Stack Hub provides a Support session that can be unlocked during the complex troubleshooting process, in which an expert can access the system remotely for troubleshooting issues.

What can customers do with the Support Session on Azure Stack Hub?

  • A. Unlock the session for local support
  • B. Unlock the session for remote support
  • C. Lock the session after completing the support session

Answer: All of the above

Explanation: Customers can both unlock and lock support sessions on Azure Stack Hub. It can be unlocked for both local support and external support for remote troubleshooting.

True or False: Leveraging a support session in Azure Stack Hub decreases security as it allows all users to access it.

  • True
  • False

Answer: False

Explanation: Only privileged users who have permission to access the support session can access it. Thus, it maintains the system’s security.

Which of the following roles have the required permissions to unlock a support session in Azure Stack Hub?

  • A. Guest User
  • B. Azure Stack Hub Operator
  • C. Regular User
  • D. None of the above

Answer: B. Azure Stack Hub Operator

Explanation: Only Azure Stack Hub Operators have the required permissions to unlock a support session in Azure Stack Hub.

True or False: The functionality to unlock a support session is available on Azure Stack Hub’s user portal.

  • True
  • False

Answer: False

Explanation: The functionality to unlock a support session is present on Azure Stack Hub’s administrator portal, not on the user portal.

What is the main purpose of unlocking a support session in Azure Stack Hub?

  • A. To allow the User to access extra features
  • B. To enable external support to help with troubleshooting issues
  • C. To reduce security for allowing easy access to all users
  • D. None of the above

Answer: B. To enable external support to help with troubleshooting issues

Explanation: The main purpose of unlocking a support session in Azure Stack Hub is to enable the support expert to access the system remotely for troubleshooting and resolving complex issues.

True or False: A support session on Azure Stack Hub stays unlocked until manually locked by the user.

  • True
  • False

Answer: True

Explanation: A support session, once unlocked, stays unlocked until it is manually locked by the user again.

Multiple Choice: Which is the Azure role required to unlock a session in the Azure Stack Hub?

  • A. Owner
  • B. Contributor
  • C. Admin
  • D. Operator

Answer: D. Operator

Explanation: Azure Stack Operators are responsible for unlocking sessions in Azure Stack Hub as they have the required permission.

True or False: Azure’s external support can unlock sessions in Azure Stack Hub without the permission of the Azure Stack Operator.

  • True
  • False

Answer: False

Explanation: The Azure support requires the permission of the Azure Stack Operator to unlock sessions.

Which of the following is true about locking a support session?

  • A. Any user can lock the support session
  • B. Support session can be left unlocked indefinitely
  • C. The lock can only be given by the Azure Stack Operator
  • D. Lock is automatic after a certain period of time

Answer: C. The lock can only be given by the Azure Stack Operator

Explanation: Only the Azure Stack Operator has the rights and permissions to lock the support session after its use.

Interview Questions

What Azure networking service is needed to unlock a support session in Azure Stack Hub?

Azure Stack Hub uses the Network Controller service to unlock a support session.

What command is used to unlock the support session in Azure Stack Hub?

The command used to unlock the support session is “Enter-PSSession”.

How can users exit or terminate a support session once they are finished using it?

To exit or terminate a support session, users can use the “Exit-PSSession” command.

What security measure must be taken before unlocking a support session in Azure Stack Hub?

Before unlocking a support session, the user must authenticate using Azure Active Directory (Azure AD) credentials.

How long does a support session remain unlocked in Azure Stack?

A support session remains unlocked for 60 minutes or until manually locked again.

What command is used to lock a support session once it is no longer needed?

The command used to lock the support session is “Exit-PSSession”.

What privileged access is required to unlock a support session?

Administrative access is required to unlock a support session.

What type of diagnostic data can be accessed using a support session in Azure Stack Hub?

A support session can grant access to logs, performance counters, and other diagnostic data.

What command can be used to verify that a support session is unlocked?

The command “Get-PSSession” can be used to verify that a support session is in an unlocked state.

What step should be performed before unlocking a support session?

The user must first establish a remote PowerShell session with the privileged endpoint.

Can Azure Stack Hub automatically unlock a support session?

No, Azure Stack Hub does not support automated unlocking of support sessions for security reasons.

How can users track activities performed during a support session in Azure Stack Hub?

All activities performed during a support session are logged and can be reviewed.

What PowerShell module is needed to unlock a support session in Azure Stack Hub?

The AzureStack module of PowerShell is needed to unlock a support session.

What is the purpose of unlocking a support session in Azure Stack Hub?

Unlocking a support session allows a user to have unrestricted access to resources in order to troubleshoot problems or perform administrative tasks.

Are there any limits to how many support sessions can be unlocked at a time in Azure Stack Hub?

No, there are no defined limits, but it is important to manage and control sessions adequately to ensure security.

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