Microsoft Teams is a robust communication platform that enables users to chat, meet, call, and collaborate all in one place, no matter where you are. As an admin, especially for those preparing for the MS-700 Managing Microsoft Teams exam, configuring reporting labels in Microsoft Teams is certainly a crucial task. In essence, Reporting Labels enable an organization to track the usage of Teams and other communication services, and they can be set up directly through the Teams Admin Center.
Configure Reporting Labels in Teams Admin Center
The Teams Admin Center is the portal where all configuration and management for Teams take place. To set up Reporting Labels:
- Log into the Teams Admin Center.
- From the menu, select Analytics & reports, and then select Usage reports.
- Click on the “Select a report” drop-down menu and choose “Microsoft Teams user activity”.
- Click on “+ Add label” and enter the Label name and Description.
- Choose the User(s) that you want to include and click on Default label to toggle it on or off.
- Click Save.
This will set up a Reporting Label that can be applied to users. These labels will be used to filter the data displayed in the Microsoft Teams usage analytics.
Understanding the Reporting Labels data
Having set up the Reporting Labels, it’s important to know how to interpret the data presented. Each report has the following columns:
- User ID: The user’s SIP Address or User Principal Name (UPN).
- Metric Value: The value reported for the dimension.
You can select the desired timeframe for the report from the drop-down menu at the top right. This is typically last 7 days, last 30 days, or custom range.
The major metrics you may want to monitor include:
- Meetings: Total number of meetings a user participated in during the specified time period.
- Calls: Total number of calls a user participated in during the specified time period.
- Chat Messages: Total number of individual chat messages that the user posted in a private chat during the specified time period.
- Channels Messages: Total number of messages that the user posted in a team channel during the specified time period.
With reporting labels, you will be able to accurately track the usage of Teams in your organization and make informed decisions based on these insights.
Using PowerShell for Advanced Configuration
While the Teams Admin Center provides a GUI that is great for manual configurations, larger organizations with numerous users may prefer to automate some processes. Through PowerShell, admins can not only create but also retrieve, update, and delete reporting labels.
For instance, to create a new reporting label via PowerShell, an admin would run the `New-CsTeamsReportingLabel` cmdlet:
New-CsTeamsReportingLabel -Identity "Label1" -Enabled $true
This cmdlet allows the admin to create a new reporting label named “Label1” and set the enabled parameter to true, activating the label.
By fully understanding reporting labels and how to configure them, you can effectively carry out usage audits and analysis, enabling your organization to optimize its use of Microsoft Teams.
Practice Test
True or False: Reporting labels in Microsoft Teams can help to sort and filter Teams activities and report data.
- True
- False
Answer: True
Explanation: Reporting labels in Microsoft Teams are utilized to sort, filter, and better understand Teams data in the Teams admin center and the Teams usage analytics report in the Microsoft 365 admin center.
What can the usage report in Microsoft Teams display?
- A. Total number of teams
- B. Active teams
- C. Archived teams
- D. All of the above
Answer: D. All of the above
Explanation: The Teams usage report in Microsoft Teams includes information on the total number of teams, active teams and archived teams.
True or False: To configure reporting labels in Microsoft Teams, you first need to navigate to ‘Microsoft 365 admin center’.
- True
- False
Answer: True
Explanation: The Microsoft 365 admin center is the starting point for configuring reporting labels in Microsoft Teams.
In Microsoft Teams, where can reporting labels be applied?
- A. Teams only
- B. Multiple teams or on a single team
- C. Single team only
- D. None of the above
Answer: B. Multiple teams or on a single team
Explanation: Reporting labels in Microsoft Teams can be applied to either a single team or multiple teams at once.
True or False: It is not possible to edit reporting labels once they are created.
- True
- False
Answer: False
Explanation: Reporting labels can be edited even after they are created. Changes will be reflected in report data within 48 hours.
True or False: You need to have Teams service administrator or global administrator role to configure reporting labels.
- True
- False
Answer: True
Explanation: Only administrators with the Teams service administrator or global administrator role have permissions to configure reporting labels.
Which attribute is supported by reporting labels in Teams?
- A. UserID
- B. UserPrincipalName
- C. TeamID
- D. All of the above
Answer: D. All of the above
Explanation: Reporting labels in Teams support numerous attributes, including UserID, UserPrincipalName, and TeamID.
True or False: Teams can have more than one reporting label.
- True
- False
Answer: False
Explanation: Each team can have only one reporting label.
How long does it take for the configured reporting labels to reflect in the Teams usage analytics?
Answer: Up to 48 hours
Explanation: Any configured reporting labels should appear in the Teams Usage analytics within a maximum of 48 hours.
True or False: Deleting a reporting label removes its association from all the teams where it was applied.
- True
- False
Answer: True
Explanation: If a reporting label is deleted, the association with any team where it was applied is also removed, and those teams will no longer carry the label.
Interview Questions
How can you apply a label to a Microsoft Teams report?
A label can be applied to a Microsoft Teams report by finding the report that needs labeling in the Microsoft Teams Admin Center, clicking on the name of the report, clicking on “Add Label” and then entering the desired text for the label.
Is it possible to create custom reporting labels in Microsoft Teams Admin Center?
Yes, you can create custom labels using the “Labels” option under “Analytics & reports” in the Teams Admin Center.
Can you assign multiple labels to a single report in Microsoft Teams?
Yes, it’s possible to assign multiple report labels within Microsoft Teams, which allows for more detailed narrowing during searches and further enhances organization.
Can reporting labels be removed from a report in Microsoft Teams?
Yes, you can remove reporting labels from a report in Microsoft Teams via the Teams Admin Center by viewing the report details.
What is the main purpose of reporting Labels in Microsoft Teams?
The main purpose of reporting labels in Microsoft Teams is to categorize data and to generate detailed, actionable insights into the usage, performance, and value of Teams in an organization.
What options are available for filtering reports using labels in Microsoft Teams?
The Teams Admin Center allows you to filter reports by label names or by the usage data such as date, data type, or the user who created the label.
What are private labels in Microsoft Teams reporting and how can you use them?
Private labels are specific to the user who created them and are not viewable by other users in the Teams Admin Center. They can be used to create personalized reports.
How can you track user activity with labels in Microsoft Teams?
Labels can be used to track user activity by applying the labeling function to each usage or activity report that has relevant data to be tracked, which can then be filtered and viewed according to the specific labels used.
Are there any limits to how many labels can be created and applied within Microsoft Teams?
As per Microsoft documentation, there isn’t a specified limit on the number of labels you can create and apply in Microsoft Teams.
Can you export a report that includes label data in Microsoft Teams?
Yes, you can export Teams reports that include all label data, which can help when further analysis is needed or to share insights with other members of the team.
Is it possible to share a report label with other members of the team in Microsoft Teams?
Sharing of labels is not inherently supported in Teams. However, any reports that are created using those labels can be exported and shared with team members.
Can you apply labels to Microsoft Teams Live Events usage reports?
Yes, you can apply labels to Microsoft Teams Live Events usage reports. This can help in segregating and analyzing the data for a better understanding of the uses.
Can labels applied to a report in Microsoft Teams be edited later?
Yes, labels applied to a report in Microsoft Teams can be edited later by going into the “Labels” option under “Analytics & reports” in the Teams Admin Center.
How to Delete a Label in Microsoft Teams?
Labels can be deleted in Microsoft Teams by going to Teams Admin Center, selecting the label under “Labels” and clicking on “Delete label”.
What role does an administrator play with regard to labeling reports in Microsoft Teams?
Administrators in Microsoft Teams are typically responsible for creating, applying, editing, and deleting labels on reports. They also review and analyze reports and share insights with the team.