First, let’s talk about what messaging policies are. They are basically Teams’ way of controlling which chat and channel messaging features are accessible by users. They include controls such as allowing or disallowing users to use memes, GIFs in conversations, or delete sent messages.
By default, Teams provide a global (Org-wide default) messaging policy. Changes made in this policy affect all users in the organization. But, you can create custom policies and assign them to users or groups as needed.
How to Create a Messaging Policy
Creating a new messaging policy in Teams is a straightforward process. Here’s how you can do it:
- Navigate to the Microsoft Teams admin center.
- From the left navigation, go to ‘Messaging policies’.
- Click ‘Add’.
- In the ‘Name’ box, enter a name for the policy.
- Set the messaging options according to your needs.
- Click ‘Save’.
How to Edit a Messaging Policy
Making changes to a messaging policy follows a similar process:
- Navigate to the Microsoft Teams admin center.
- From the left navigation, go to ‘Messaging policies’.
- Select the policy you wish to change.
- Modify the messaging options as needed.
- Click ‘Save’.
How to Assign a Messaging Policy to Users
Once your custom messaging policy is ready, it’s time to assign it to users:
- Under Users, choose the user by clicking their name.
- In the ‘Policies’ section, next to ‘Messaging policy’, click ‘Edit’.
- Select the custom policy you want to assign to the user.
- Click ‘Apply’.
Key Options in Messaging Policies
Understanding the options available in the messaging policy is crucial. Here’s a quick overview of these settings:
| Option | Description |
|---|---|
| Owner Deletion | Determines whether owners can delete sent messages. |
| User Deletion | Determines whether users can delete sent messages. |
| Edit Sent Messages | Allows users to edit their sent messages. |
| Use Giphys in conversations | Controls using Giphy in conversations. |
| Giphy Content Rating | Sets the content rating for Giphy. |
| Use Memes in conversations | Controls using memes in conversations. |
| Use Stickers in conversations | Controls using stickers in conversations. |
Being able to create, manage, and customize messaging policies in Teams means you can tune the service to specifics of your organization. It’s a key part of the versatile nature of Teams and a focal point of the MS-700 exam. By gaining a solid understanding and regular practice, you can be well prepared to ace this part of the test.
Practice Test
True or False: The global (Org-wide default) policy is automatically assigned to all users by default.
- True
- False
Answer: True
Explanation: By default, the global (Org-wide default) policy is assigned to everyone in your organization. This can however be amended by creating custom policies and assigning them to users.
Which of the following can be controlled from a messaging policy. (Multiple-Select)
- a) Private chat
- b) Giphys
- c) Memes
- d) User roles
Answer: a) Private chat, b) Giphys, c) Memes
Explanation: A messaging policy in Teams defines what chat and channel messaging features are available to users in Teams. User roles can’t be controlled from a messaging policy.
True or False: The global messaging policy only controls features in Teams.
- True
- False
Answer: True
Explanation: The global default messaging policy determines the settings of features available in Teams.
If you want to control settings such as content rating for GIFs or the ability to edit sent messages, which Microsoft Teams functionality would you configure?
- a) Meeting Policies
- b) Assigning User Roles
- c) Adopting User Roles
- d) Messaging Policies
Answer: d) Messaging Policies
Explanation: The messaging policies in Microsoft Teams control the settings related to messaging features such as content rating for GIFs or the ability to edit sent messages.
True or False: You cannot create a custom messaging policy in Teams.
- True
- False
Answer: False
Explanation: You can create custom messaging policies in Teams. These can then be assigned to users or groups, or across the entire organization.
Which of the following is NOT a feature of messaging policies in MS Teams?
- a) Control over read receipts
- b) Control over where and when messages can be sent
- c) Control over storage size for messages
- d) Control over use of Memes and Stickers
Answer: c) Control over storage size for messages
Explanation: A messaging policy can control features such as use of read receipts, memes and stickers and where messages can be sent. However, it doesn’t control the size of the storage for messages.
True or False: You cannot delete a custom messaging policy.
- True
- False
Answer: False
Explanation: Custom messaging policies can be deleted in MS Teams.
True or False: Microsoft Teams requires a separate license to manage messaging policies.
- True
- False
Answer: False
Explanation: Managing messaging policies in Microsoft Teams is part of the included functionality and does not require a separate license.
Which of the following can not be customized in a messaging policy?
- a) Allow users to chat privately
- b) Allow users to schedule meetings
- c) Allow users to send memes
- d) Allow users to upload custom apps
Answer: d) Allow users to upload custom apps
Explanation: Custom apps cannot be controlled through a messaging policy. However, private chat, scheduling meetings and sending memes can be customized in a messaging policy.
True or False: Changes to the messaging policy cannot be viewed in the audit log.
- True
- False
Answer: False
Explanation: Changes made to messaging policies can be viewed in the audit log in the Microsoft Teams admin center.
True or False: Only global admins and Teams service admins can manage messaging policies.
- True
- False
Answer: True
Explanation: The ability to manage messaging policies in Microsoft Teams is restricted to Global admins and Teams service admins.
True or False: You can turn off private chat completely using messaging policies.
- True
- False
Answer: True
Explanation: In the messaging policy from the Teams admin center, private chat can be turned off completely by setting the “Allow private chat” option to off.
Interview Questions
What is the primary purpose of creating messaging policies in Microsoft Teams?
Messaging policies in Microsoft Teams help control which chat and channel messaging features are available to users in the Teams application, like chat, private chat, and giphys.
Where can you create or modify messaging policies in Microsoft Teams?
Messaging policies can be created or modified in the Microsoft Teams admin center.
How do you assign a messaging policy to a user in Microsoft Teams?
A messaging policy can be assigned to users in the Microsoft Teams admin center, by going to Users, selecting the user, clicking on Policies and then selecting the appropriate messaging policy.
What does the “Allow user edit sent messages” setting control in a Microsoft Teams messaging policy?
The “Allow user edit sent messages” setting controls whether users can edit messages that they’ve already sent in Teams.
What is the consequence of disabling the “Allow user delete sent messages” in a messaging policy?
If “Allow user delete sent messages” is disabled in a messaging policy, users won’t be able to remove messages they’ve sent.
Can you assign a messaging policy directly to a group, security group, or distribution list?
No, currently messaging policies in Teams can be assigned only to users, not directly to groups or distribution lists.
How can you assign a custom messaging policy to multiple users?
You can use PowerShell to assign a custom messaging policy to multiple users in Microsoft Teams.
How can you make a custom messaging policy the default?
From the Microsoft Teams admin center, select the policy, and then click on Set as default.
How can you change the settings in a messaging policy?
In the Microsoft Teams admin center, go to Messaging policies, select the policy name, change the settings as needed, and then click Save.
What does the “Read receipts” feature in a messaging policy control?
The “Read receipts” feature controls whether to send a read receipt to the sender when a message is read.
Can you restrict certain features like GIFs, stickers, and memes with a messaging policy?
Yes, Microsoft Teams allows you to control the usage of features like GIFs, stickers, and memes in a messaging policy.
How many messaging policies can be assigned to a user?
A user can be assigned only one messaging policy at a time.
What happens if the custom messaging policy assigned to a user conflicts with the global (Org-wide default) policy?
The settings of the custom messaging policy assigned to a user will take precedence over the settings in the global (Org-wide default) policy.
Can you use customized messaging policies to control team-wide settings?
No, team-wide settings like team creation and private channel creation are governed by Teams policies rather than messaging policies.
How soon do changes to a messaging policy take effect?
It may take up to 24 hours for changes to a messaging policy to take effect.
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